Acceptable Use Policy (AUP)

This Acceptable Use Policy (“Policy”) sets the rules for using CivicMail.org (“we,” “our,” “us”) to ensure our platform remains safe, lawful, and respectful for all. By using our website, tools, or services (collectively, the “Platform”), you agree to follow this Policy.

1. Purpose

CivicMail.org enables individuals and organizations to create and share campaigns that send postcards to elected officials and other decision-makers. The views and content are solely those of campaign creators and do not necessarily reflect the views of CivicMail.org.

We do not endorse, guarantee, or verify the accuracy or legality of user content and are not liable for errors, omissions, or consequences arising from reliance on such content. We may remove or restrict content that violates our Terms or law. Your use may expose you to content you find objectionable; use is at your own risk.

2. Prohibited Activities

You may not use the Platform to:

A. Illegal or Harmful Content

• Post content that violates any law or regulation.
• Promote violence, threats, harassment, stalking, or intimidation.
• Incite or glorify terrorism, hate crimes, or unlawful acts.
• Distribute sexually explicit material involving minors or non-consensual acts.

B. Misinformation & Fraud

• Spread false or misleading information intended to cause harm or interfere with elections, public health, or safety.
• Impersonate another person, organization, or public official without authorization.
• Engage in fraudulent, deceptive, or misleading practices.

C. Hate Speech & Discrimination

• Promote hatred or discrimination based on protected characteristics (e.g., race, religion, gender, sexual orientation, disability).

D. Intellectual Property Violations

• Use copyrighted, trademarked, or proprietary materials without permission.
• Infringe others’ privacy or publicity rights.

E. Security Violations

• Hack, disrupt, overload, or interfere with the Platform.
• Distribute malware or malicious code.
• Bypass access controls or security measures.

F. Spam & Unsolicited Messaging

• Send mass unsolicited messages or use the Platform for bulk marketing.
• Harvest or collect user data without consent.

3. Responsibility for Content

You are solely responsible for content you create, upload, send, or publish. We may review, remove, or refuse any content that violates this Policy or our Terms of Service.

4. Enforcement

Violations may result in:

• Content removal;
• Temporary or permanent account suspension;
• Reporting to law enforcement or other authorities.

We determine, in our sole discretion, what constitutes a violation.

5. Reporting Violations

Report any violations to: support@civicmail.org

6. Changes to This Policy

We may update this AUP from time to time. Changes are effective when posted; continued use means you accept the updated version.